GFI Network Server Monitor, 250-499 IP, 3 Years SMA Instrukcja Obsługi Strona 184
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178 • Troubleshooting GFI Network Server Monitor
Ensure that you have registered your product on our website first, at
http://customers.gfi.com
.
We will answer your query within 24 hours or less, depending on your
time zone.
Request support via web chat
You may also request support via “LiveSupport (web chat)”. You can
contact the GFI support department using our LiveSupport service at
http://support.gfi.com/livesupport.asp
Ensure that you have registered your product on our website first, at
http://customers.gfi.com
Request support via phone
You can also contact GFI by phone for technical support. Please
check our support website for the correct numbers to call, depending
on where you are located, and for our opening times.
Support website:
http://support.gfi.com
Ensure that you have registered your product on our website first, at
http://customers.gfi.com
Web Forum
User to user support is available via the web forum. The forum can be
found at:
http://forums.gfi.com/
Build notifications
We strongly suggest that you subscribe to our build notifications list.
This way, you will be immediately notified about new product builds.
To subscribe to our build notifications, go to:
http://support.gfi.com
- By GFI Software Ltd 1
- Contents 3
- Support for nested folders 9
- Reporting 12
- Other features 12
- License scheme 14
- System requirements 15
- Installation procedure 15
- 4. Click on ‘OK’ to exit 21
- Monitor 22
- Creating monitor checks 25
- Logon credentials 27
- Configure general parameters 30
- Existence check 31
- Define logon credentials 32
- Alerts and actions 33
- About email alerts 34
- About network alerts 34
- About SMS/pager alerts 34
- Configure alert parameters 35
- Set up dependencies 40
- Define maintenance schedules 41
- Inheriting check properties 42
- Enable or disable checks 44
- IMAP Mailserver check 49
- POP3 Mailserver check 52
- SMTP Mailserver check 53
- NTP Time Server availability 55
- DNS server check 55
- ICMP/Ping 57
- Generic TCP/IP check 58
- Email Route check 59
- SNMP monitoring checks 64
- Windows OS generic checks 66
- Event Log 70
- File Existence 72
- Disk Space 73
- Services 73
- CPU Usage 75
- Directory/Folder Size 75
- File Size 76
- LDAP query 77
- Printer availability 79
- Process Running 80
- Users and Group membership 81
- Windows applications checks 82
- Generic MS SQL/ADO check 84
- Windows OS databases checks 85
- Terminal Services checks 87
- File existence Check 91
- CPU usage Check 92
- Directory size Check 92
- File size Check 93
- Printer availability Check 94
- Process Running Check 95
- Disk Partition Checks 97
- Disk Space Check 98
- Daemon check 99
- Check folders 101
- Creating new folders 102
- Deleting folders 103
- Moving folders 103
- Searching for folders 104
- Monitoring checks status 105
- Viewing all the checks 107
- Normal view 109
- Mobile device view 110
- Check state indicators 111
- Global alerting options 113
- Adding a Mail server 114
- Formatting the email message 116
- Format network message 118
- In-built GSM SMS Server 119
- Requirements 120
- Clickatell Email2SMS Service 124
- ‘NSM 5.x/6.0 SMS Server’ 131
- Add new SMSC providers 133
- Additional notes 135
- Message templates 136
- General options 139
- Web Server settings 140
- Securing the Remote Monitor 144
- Proxy Server settings 147
- Log file settings 148
- Database maintenance options 151
- MS Access database backend 152
- Users and Groups 155
- Configure user properties 156
- Define working hours 157
- Define alerts to be used 158
- Add user to a group 158
- Delete users 159
- Add a new group 159
- Remove members from a group 160
- Delete a group 160
- Availability-Summary Report 164
- Network tools 166
- Enumerate processes 167
- DNS lookup 169
- Traceroute 171
- SNMP audit 172
- SNMP walk 173
- Import configurations 176
- Version information 177
- Licensing 178
- Introduction 179
- Writing a script/function 179
- Troubleshooting 183
- Request support via web chat 184
- Request support via phone 184
- Web Forum 184
- Build notifications 184
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